Refund Policy
At Drive Safely, we are committed to transparency and customer satisfaction. Our refund policy outlines the conditions under which you may be eligible for a refund of your insurance premium or payment.
1. Policy Cancellation and Refund Eligibility
You may be eligible for a refund if you cancel your policy under the following conditions:
-
Cancellation Within the Free Look Period
If you cancel your policy within the first 10 days of purchase (or as defined by applicable state law) and no claims have been made, you will receive a full refund of your premium. -
Cancellation After the Free Look Period
If you cancel your policy after the free look period and no claims have been filed, you may receive a pro-rated refund for the unused portion of your premium, minus any applicable administrative fees. -
Claims Filed
If a claim has been filed on your policy, refunds are generally not available, even if coverage is canceled.
2. How to Request a Refund
To request a cancellation and refund, please contact our customer service team:
-
π§ Email: contact@drivesafely.pro
-
π Phone: [Insert your phone number here if available]
-
π Address: 51 Meredith St, Delhi, NY 13753, USA
Please provide your policy number, full name, and reason for cancellation. Refunds will be processed within 7β10 business days once the request is reviewed and approved.
3. Method of Refund
Refunds are issued to the original payment method used at the time of purchase. If your payment method is no longer valid, please notify us during your refund request so we can arrange an alternative solution.
4. Non-Refundable Fees
Certain administrative, processing, or service fees may be non-refundable, depending on the terms of your policy or state regulations. These will be clearly disclosed in your policy documents.
5. Disputes and Questions
If you believe you were incorrectly denied a refund or have questions about our refund policy, please contact us at contact@drivesafely.pro. We are committed to resolving all concerns promptly and fairly.
6. Changes to This Policy
We may update this refund policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services after changes means you accept the updated policy.